© 2008 Friends and Family Enterprises, LLC

Q1: Do I have to register?

A1: Yes, and no. If you simply purchased an eSportsFundraising card and do NOT want to change your starting lineups or view your statistics online, then you do NOT need to register. Simply hold onto your card, and the organization that sold you the card will contact you if you win any of the monthly or season-end prizes.

 

However, if you do wish to update your starting lineup(s) and ownership information, or if you want to view statistics and results, then you do need to register. By creating an account based on your username (your e-mail address) and a password, you’ll link your roster card(s) to your account, so you can view your card(s) anytime you log in.

 

Please note that your e-mail address must be confirmed as part of the registration process, simply to ensure that it is valid.

 

If you click the check box to remember me next time when you log in, a cookie will be written to the computer.

 

Q2: Why do I need my pass code?

A2: Pass codes are assigned to each roster card in our system. The card number and pass code are used for security when linking the roster card with the registered individual.

 

The pass code is concealed under a scratch-off area of your card and is only viewable by the owner of the card after scratching off the card.

 

Please note that the pass code is separate from the log in password that you enter during your initial registration. The only time you will need the pass code on your card(s) is the first time you enter your card information online. After that, all cards linked to you will appear automatically when you log in.

 

Q3: Why is my pass code not working?

A3: If your code is not working please make sure you are using the correct characters that are printed on your card.  Frequently confused characters are the O (oh) and the zero, the I (eye) and the 1 (one) and the V (Vee) and the U (you).

 

If your pass code does not work please try these simple corrective measures before e-mailing us at support@eSportsFundraising.com.

 

Q4: How do I view my cards and the results?

A4: Log in by entering your e-mail address and password in the log in area at the bottom of any page. After logging in to the web site you will be taken to your "My Home" page on the site.

 

On the "My Home" or "My Cards" page find the card on the page and click the card number, owner name or "view" link listed after it.

 

You will go to your card's page on the site.

 

To view league results on the "My Home" or "My Cards" page click the organization name/program link or the view home page link listed after it to go to the leagues home page.

 

At the bottom of that page you'll see results for the league.

 

Q5: How do I link roster cards with my account?

A5: After logging in to the web site you will be taken to your "My Home" page on the site.

 

On the My Home page click the “Add a card to my account” link.

 

Enter the card number and pass code from the card and click the "Retrieve Card" button.

 

Enter the card owner information. This information is used in the event the card wins a prize, in order to contact and pay the winner.

 

Click the “Update and Associate with Account” button.

 

The card will be listed on your "My Home" and "My Cards" pages.

 

Q6: How do I remove roster cards from my account?

A6: After logging in to the web site you will be taken to your "My Home" page on the site.

 

On the "My Home" or "My Cards" page find the card on the page and click the "remove" link listed after it.

 

Click the "Remove Card From Account" button to remove the card.

 

The card listing on your "My Home" and "My Cards" pages will be updated.

 

Q7: How do I edit roster card owner information?

A7: After logging in to the web site you will be taken to your "My Home" page on the site.

 

On the "My Home" or "My Cards" page find the card on the page and click the "update" link listed after it.

 

Update the card owner information. This information is used in the event the card wins a prize, in order to contact and pay the winner.

 

Click the “Update card” button.

 

The card will be updated in the listing on your "My Home" and "My Cards" pages.

 

Q8: How do the prizes work?

A8: Regardless of which sport you choose, there will be a total of $2,000 in prize money – three top prize winners at the end of the season ($400, $250 and $150 each for a total of $800) and monthly prizes as follows:

 

Baseball. Four monthly prizes of $50 each for each of the six months of the baseball season. Click here for details.

 

Football. Six monthly prizes of $50 each for each of the four months of the football season. Click here for details.

 

Hockey. Four monthly prizes of $50 each for each of the six months of the hockey season. Click here for details.